Warranty

Making Sure You Are Covered

Anchor Products is committed to bringing you the highest quality attachments to install your solar array.  To help you protect your investment, we’ve partnered with the world’s leading roofing manufacturers to guarantee that our U-Anchor attachments are compatible with your roof type, are accepted by every major roofing manufacturer, and will not void your roof manufacturer’s warranty.

Our Promise To You

Anchor Products (here in referred to as “ANCHOR”) warrants the U-Anchor product(s) (herein referred to as “Product”) to be free of defects in material and workmanship to the original purchaser for a period of 20 years from the original date of sale. ANCHOR shall be liable solely for the replacement of the defective Product FOB ANCHOR’s warehouse. Transportation and incidental costs associated with warranty Product are not reimbursable.

The warranties herein are contingent upon compliance with ASCE-7, ASTM D6630, ANCHOR’s instructions as well as roof membrane manufacturer’s specifications and shall not apply to any Product that has been repaired or modified by persons other than Anchor.

All claims against this warranty must be made in writing and sent to ANCHOR within 20 days of notice of defect, including original purchase date and installation date. ANCHOR reserves the right to examine the installation construction site. Purchaser agrees to grant ANCHOR representatives access to the site during normal business hours for inspection.

Defective Product and a copy of the warranty must be sent via prepaid shipping to ANCHOR. Once the defect is verified by ANCHOR and costs of shipping replacement Product has been fully prepaid by Purchaser, ANCHOR will send replacement Product to the job-site address furnished by Purchaser.

 

The warranty does not cover any Product not properly installed according to the ANCHOR instructions and the roof membrane manufacturer’s specifications. ANCHOR shall not be liable for, misuse, negligence, abuse, damage from faulty application, accident or using non-compatible materials, damages to roof membranes or structures, exchange or re-installation of racking or panels, war, acts of enemies foreign or domestic, gale force winds, fire, tornadoes, hurricanes or any other acts of God, cosmetic discoloration or weld-ability of aged roof surfaces to the ANCHOR target, damage to the roofing assembly, installations in corrosive environments or atmospheric conditions causing damage, chemical degradation of the membrane or degradation of the plate/bolt, and/or termination of roof warranty for any reason.

THE EXPRESS WARRANTIES SPECIFIED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR ARISING BY COURSE OF CONDUCT OR PERFORMANCE, CUSTOM, OR USAGE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TOTAL LIABILITY OF ANCHOR TO PURCHASER IS LIMITED TO AND SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE OF THE DEFECTIVE PRODUCT AND SHALL NOT INCLUDE ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR ANY SPECIAL OR EXEMPLARY DAMAGES.

ANCHOR’s entire liability and Purchaser’s exclusive remedy, whether in contract, tort or otherwise, for any claim related to or arising out of breach of the warranty shall be replacement of the defective Product. This warranty gives specific legal rights. Purchaser may have other rights that vary from state to state.