ALL RETURNS MUST BE PRE-APPROVED.
Completed Return Material Authorization form must be approved before return materials are shipped. Returned items must be received by Anchor Products in new condition and in the original packaging to be eligible for a credit. All special orders are non-returnable. Upto 50% restocking fee will be assessed on all returns as applicable. RMA # must be written on packages when returned. Return freight is the responsibility of the customer and must be prepaid by customer and not shipped collect. Item must be returned within 90 calendar days of invoice to be eligible for credit. Drop ship sales order returns are subject to the vendor’s return policy and will be charged to the customer along with return freight. All returns are subject to inspection prior to a refund/credit being issued.